Where is my order?

We wish to express our deepest thank yous all of our customers. When you purchase a converter box from FreeDTVShop.com, you are supporting one of America's many small businesses. While we knew that we were filling a void in this TV coupon program, we didn't expect that the void would be so great. Due to some recent, unexpected national advertising of our website, we are experiencing extremely high volumes of orders, phone calls, and emails. We know that this is impacting our service to you and we are working around the clock to process orders. We are also immediately addressing our staffing issues to serve you better. We are keenly aware of the expiration dates of your coupons and ensuring that your order is processed before your coupon expires. Thank you for your patience as we go through this adjustment period.

Have questions or comments about any of our products or services? Please let us know!

Mosquito Productions
P.O. Box 491313
Blaine, MN 55449
Please send all correspondence to this address

Store Location (open by appointment only):
1041 109th Ave NE
Blaine, MN 55434

Our Sales and Customer Service departments will be closed on July 3 and July 4. Orders will still be processed

***Our telephone/voicemail system has been overloaded with phone calls in recent days. We are answering as many calls as we can, however you may find that your question is answered more promptly by sending an email with the form below.

Phone: 1-877-EZ-DTV09 (1-877-393-8809)
Fax: 763-390-0442
Sales and Customer Service hours are 9AM - 5PM Central Monday through Friday
These phone lines are for product questions or inquiries regarding existing orders.
NEW ORDERS WILL NOT BE ACCEPTED VIA PHONE.
To place an order by phone, contact one of the telephone retailers listed here:
https://www.dtv2009.gov/VendorSearch.aspx

Email: